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SHIPPING & RETURNS

  1. Processing Time: Orders are typically processed within 1-7business days after they are placed, excluding weekends and holidays.

  2. Shipping Rates: Shipping rates are calculated based on the destination, weight, and dimensions of the package. Customers can view the shipping costs during the checkout process before finalizing their order.

  3. Tracking Information: Once your order has been shipped, you will receive a confirmation email with tracking information. This allows you to track your package's progress and estimated delivery date.

  4. Delivery Issues: If you encounter any issues with the delivery of your order, such as delays or lost packages, please contact our customer support team. We will work with the shipping carrier to resolve the issue and ensure that you receive your order as soon as possible.

Shipping Policy

  1. Refund Eligibility: We want you to be completely satisfied with your purchase. If you are unsatisfied, you may request a refund within 30 days of receiving your order. To be eligible for a refund, the item must be unused, in its original condition, and returned in the original packaging. notification to inform you of the approval or rejection of your refund.

  2. Refund: You shall immediately inform us regarding the refund , to be eligible please email us. 

  3. Refund Timeframe: If your refund is approved, it will be processed, and a credit will automatically be applied to your original payment method within a certain number of days, depending on your payment provider's policies.

  4. Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective product. We will provide a prepaid return label for your convenience in such cases.

Return & Exchange Policy

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